Privacy Policy

Xiamen Delish Automation Equipment Co., Ltd. (hereinafter referred to as "Delish", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy applies to the website located at delishgroup.com and its subpages (collectively, the "Website") and governs the collection, use, and disclosure of information that you may provide through the Website.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our Website, you accept and consent to the practices described in this policy.

1. Information We May Collect from You

We may collect and process the following data about you:

1.1 Information you give us.

You may give us information about you by filling in forms on our Website or by corresponding with us by phone, email, or otherwise. This includes information you provide when you submit inquiries, request product information, register for events, download resources, or participate in surveys. The information you give us may include your name, company name, job title, business address, email address, phone number, and details of your specific inquiries regarding our products and services.

1.2 Information we collect about you.

With regard to each of your visits to our Website, we may automatically collect technical information for statistical and analytical purposes. This may include your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and information about your visit, including the pages you viewed, the resources you accessed, and the duration of your visit. We may use cookies and similar tracking technologies to collect this information. Please refer to our Cookie Policy below for more details.

2. How We Use Your Information

We use information held about you in the following ways:

2.1 To provide information and services.

We use your information to respond to your inquiries, provide you with information about our products and services, and process requests for quotations or technical support.

2.2 For marketing and business development.

We may use your information to provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about, or to send you company news, industry insights, and invitations to events or exhibitions we are participating in. We will obtain your explicit consent before sending you marketing communications, where required by applicable law.

2.3 To improve our Website and operations.

We use technical data to administer our Website, for internal operations (including troubleshooting, data analysis, testing, research, and statistical purposes), and to improve our Website to ensure that content is presented in the most effective manner for you and your device.

2.4 For legal compliance and security.

We may use your information to comply with any legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of Delish, our customers, or others.

3. Cookies and Tracking Technologies

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site.

We may use the following types of cookies:

• Strictly necessary cookies: These are required for the operation of our Website.

• Analytical/performance cookies: These allow us to recognize and count the number of visitors and see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users find what they are looking for easily.

• Functionality cookies: These are used to recognize you when you return to our Website.

You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our Website.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with selected third parties, including:

• Business partners, suppliers, and sub-contractors: For the performance of any contract we enter into with them or you, or to assist us in providing the services you request (e.g., logistics providers for product delivery, IT service providers for website hosting and maintenance).

• Affiliates and subsidiaries: We may share your information with our affiliated companies and subsidiaries for the purposes outlined in this Privacy Policy.

• Analytics and search engine providers: That assist us in the improvement and optimization of our Website.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We will not be liable for the use of your personal data by third parties that are not affiliated with us unless we caused such use.

We may also disclose your personal information to third parties:

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

• In order to enforce or apply our terms of use and other agreements.

5. Data Security

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational measures to safeguard the personal information we collect, both online and offline. All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

When your personal data is no longer needed for the purposes outlined in this policy, we will securely delete or anonymize it.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction of any incomplete or inaccurate information we hold about you.

• Request deletion of your personal data where there is no good reason for us continuing to process it.

• Object to processing of your personal data for direct marketing purposes.

• Withdraw consent at any time where we are relying on consent to process your personal data (this will not affect the lawfulness of any processing carried out before you withdraw your consent).

If you wish to exercise any of these rights, please contact us using the details provided in Section 9 below. We may ask for specific information from you to help us confirm your identity and expedite your request.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes we may make to our Privacy Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy.

9. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:

Xiamen Delish Automation Equipment Co., Ltd.

Address: 1/F of Building 2,No.591 JiYin Road,Industrial Concentration Zone,Tong'an District,Xiamen,Fujian,China.

Email: support@delishgroup.com

This Privacy Policy was last updated on August 31, 2026.